Live order trackingKnow exactly where your order is —
Know exactly where your order is —
real-time, end to end.
Enter your tracking ID and the phone number used at checkout. We'll pull up the most up-to-date status, the rider's details once dispatched, and a live ETA.
Verified lookups
We match your tracking ID against the phone used at checkout — only the right person sees the details.
Live rider status
Once dispatched, you'll see the rider's name, number, and a live ETA that updates in real time.
24 × 7 tracking
Track any order, any time. No account, no app install, no lost emails.
Where is my tracking ID?
Check your order confirmation
Your tracking ID looks like SSD-GRC-YYYYMMDD-XXXX. It's in the order confirmation SMS we sent right after checkout, at the top of the invoice email, and on your account's Orders page.
99.4%On-time deliveries
< 2 minAvg. status update
24 × 7Support coverage
9 citiesLive in Bangladesh